"I went for a Urodynamics investigation ..."

About: Royal Shrewsbury Hospital

(as the patient),

What I liked

I went for a Urodynamics investigation on my bladder due to frequency and urge/full bladder sensations and was nervous beforehand as I had never had catheters inserted before but found the Urodynamics Team very reassuring and they put my mind at ease.

They were very friendly and professional and I found the experience much better than I thought due to their professionalism and friendliness.

I would certainly recommend your Urodynamics Team to other people as they were great and attentative at all times.

I would like to thank them for making that day as pleasant as possible.

What could be improved

I can't think of anything that needs improving as I had a good experience overall.

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Responses

Response from Royal Shrewsbury Hospital

Thank you for providing comments about our services. We aim to provide high quality services for all of our patients, and we are pleased to hear that your experience matched up to our aspirations.

Since this site is anonymous your contact details are not shared with us. However, if any members of our staff (or the whole team!) were particularly deserving of thanks or recognition then you can nominate them for the Chairman's Award (see www.sath.nhs.uk/about/awards.asp for more details).

More information about how to make comments, compliments and complaints about our services can be found on our website at www.sath.nhs.uk

Thanks again for taking the time to comment on our services.

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