"Ward 5"

About: Castle Hill Hospital

I would like to give my praise for the staff on Ward 5 who work very hard with total dedication. Though I was surprised to find that highly trained nurses were spending time dispensing meals etc. My appreciation can also be extended to the Consultant for her expertise and care. The staff in the Lab were very attentive and considerate. All procedures carried out were explained fully and I was given the opportunity to ask questions about my treatment.

Story from NHS Choices

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Response from Castle Hill Hospital

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. Ensuring dietry needs are met is a key element of nursing and all staff on the ward assist at mealtimes, especially with patients who require assistance, to ensure that they receive the nutrients required. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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