"I could not have been looked after better"

About: Stoke Mandeville Hospital / General surgery

(as the patient),

I was in the hospital earlier today for a colonoscopy.

I was greeted promptly and the pre-procedure interview with Helen was first class and even included some other advice and guidance! The nurses and doctor were most kind and supportive throughout the procedure and I really felt they worked together as a 'family'.

All in all, although not the nicest of procedures to have, I could not have been looked after any better and the cup of tea and biscuit after was like dining at the Ritz and most welcome! Thank you to the whole team.

I would certainly recommend to anyone needing this procedure that Stoke Mandeville is the place to go! ! Thank you again.

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Response from Buckinghamshire Healthcare NHS Trust

Dear Joanna,

Thank you very much for taking the time to comment about your experience at Stoke Mandeville hospital. We are so pleased to read that the service you received was first class. We strive to provide safe and compassionate care to all of our patients and to know that you felt supported and looked after is great to hear, especially when, as you say, it's not often one of the nicest procedures.

Our staff really welcome feedback so we will ensure your kind words are passed on to Helen and the rest of the team and it's great to know that you would recommend us from the experience you had.

Kind regards

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