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"Stay on Quex ward"

About: Queen Elizabeth The Queen Mother Hospital / Trauma and orthopaedics

(as the patient),

I have recently been discharged from Quex ward at the QEQM Hospital in Margate, Kent.

I cannot praise the staff highly enough - from the cleaning and catering teams to the nurses, doctors and physiotherapists. They were all very helpful and lovely to be around. The food was much better than expected, after all you hear in the news it was a pleasant surprise!

The ladies and gents on the catering and cleaning team were very informative and kept the cleanliness of the ward to a very high standard. Please pass on my thanks to all.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 23/03/2014 at 20:13
Published on Care Opinion at 21:51


Thank you so much for providing us with such lovely feedback, I am so glad we were able to care for you so well. I will ensure that staff on Quex ward and the housekeeping team are aware of how much you appreciated their care and attention.

Best wishes for your continued recovery.

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