"Appointment was difficult to arrange"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Amazed740 (as ),
I had requested a referral to Mr Roach who knew me.
The person who phoned ignored my request for confirmation that my appointment was with Mr Roach. When the letter arrived it was with Mr Crichlow!
4 days before my appointment, I was phoned to say that the appointment had been moved to the day after.
It had been difficult to arrange the first place as I am disabled and need my carer to take me, so it was inconvenient but the new appointment was with Mr Roach as I wanted.