"Superb service from start to finish."

About: Wansbeck Hospital

I attended the breast clinic at Wansbeck Hospital. I had contact with eight staff during my appointment all of whom were professional, caring and very good at their jobs. I was seen quickly and at one point when there was a longer waiting time the reasons for this were explained to me. I was treated with compassion and my dignity was respected at all times. Everything was explained to me in a way I could clearly understand.

Story from NHS Choices

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Responses

Response from Wansbeck Hospital

Hi Sarah What an absolute pleasure to read your description of care at the breast clinic. It so reassuring to know that you felt so well involved and informed throughout and, just as importantly, that your care was delivered with kindness and compassion by each and every member of staff. Thank you for taking the time to give the team such kind feedback. Best Wishes Annie

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