"My brother is receiving no care for his mental health problems"
About: Adult mental health (Croydon) Adult mental health (Croydon) SE5 8AZ
Posted by Black Mamba (as ),
Around 2011 my brother was referred to a SLAM mental health service in Croydon for a mental health assessment, because of anxiety and depression. After having suffered with these conditions for most of his life, and these greatly interfering with his ability to live a healthy life, he was very hopeful that this service would be able to help him. However, while attending this mental health assessment he was assessed by a Psychotherapist who treated him in a seemingly very uninterested/uncaring manner. In response my brother felt extremely intimidated. After the assessment, this health professional wrote, what is, in my opinion and that of our GP, an unprofessional report about my brother - making negative comments about his appearance and statements that seemed to attack his character. She also offered him no help and referred him back to our local GP service.
Although another family member telephoned the Croydon mental health service in question, and explained what had happened, nobody offered to do anything to make up for the problem which had happened. All this family member was told was that this mental health professional had left.
In my view what should have happened is that my family member should have been offered an apology and that another assessment with a different mental health professional immediately offered/arranged. This did not happen however and as a result my brother is now receiving no care for his mental health problems from Croydon mental health services at all.