"MRI scan and rude registrar"

About: St George's Hospital (Tooting) (London)

I attended for a MRI scan of my knee and was assured that it would be available with a report for my appointment at the specialist clinic at Georges. The report was not available when I attended the clinic. I was also told that the report and scan would be sent to my GP within 2 weeks. nearly 3 weeks later it has not been sent. I cannot get any answer from Georges MRI dept or main switchboard when I try and call. When I attended the clinic, the temp doctor was rather rude and appeared uninterested. Overall my experience of Georges has been really poor.

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Responses

Response from St George's Hospital (Tooting)

Thank you for taking the time to post feedback about your experience at St George’s Hospital. We are sorry that it was negative. The manager of the radiology service has been informed of your experience. If you would like to further discuss your experience and if you have not done so already, then please contact the PAL Service at pals@stgeorges.nhs.uk or on 020 8725 2453 where staff will see what they can do to help.

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