"Our son was beautifully cared for"

About: Colchester General Hospital / Paediatrics

(as a parent/guardian),

Our son recently had his tonsils out on the Children's inpatient unit at Colchester General Hospital. He received wonderful care at every stage of his journey. Every member of staff we came into contact with was kind, caring and very professional.

The pre admission assessment (with Sister Trott) really put him at his ease and included a tour of the ward.

On the day of surgery the ward was busy but the atmosphere was very calm. The ward was spotless. Our son was beautifully cared for and we were also looked after.

Thank you especially to Mr Macrae, Dr Timmins, Nurses Maria, Abi, Nicole and Chloe, Theatre porter Litza and all the rest of the team behind the scenes who we haven't named. We can't thank you enough.

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Responses

Response from Paul Searle, Head of Communications, Colchester Hospital University NHS Foundation Trust

picture of Paul Searle

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers.

We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category.

You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com

Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY

You’ll get our Mainstream magazine four times a year for free!

And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages.

Many thanks

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. Could you email me, using the reference “Comment +ve on RDEE4-Colchester General Hospital at 02/09/2014 20:03:10”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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