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"Chronic back and foot pain"

About: NHS Ayrshire & Arran

(as the patient),

I have for the last six years, been politely asking the NHS Ayrshire and Arran health board, for the correct and proper funding, for the effective treatment of chronic foot and back pain. Now I have submitted, an effective treatment plan from the Blackberry Orthopaedic Clinic, in Milton Keynes, England, nobody is listening, to my requests, for the funding of this.

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Responses

Response from Kate MacDonald, Business Manager, Nurse Directorate, NHS Ayrshire and Arran, NHS Ayrshire and Arran 10 years ago
Kate MacDonald
Business Manager, Nurse Directorate, NHS Ayrshire and Arran,
NHS Ayrshire and Arran
Submitted on 21/03/2014 at 15:59
Published on Care Opinion at 16:12


picture of Kate MacDonald

Dear pw

Thank you for phoning me this afternoon to tell me the background to your posting above.

I can confirm that I have now spoken to our Medical Director's PA and she will let the Medical Director know that about your posting. I understand that you recevied an email from the Director and that she hopes to be in touch with you next week, concerning the issues your raised.

Thank you for getting in touch.

Kind regards

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Update posted by pw (the patient)

I would like to take this opportunity of politely inviting any of the 18 staff members, who have viewed this story,

1........................................ At the scottish health council.

1..........................................at the alliance.

15....................................... At the nhs ayrshire and arran health board.

1..........................................nhs education for scotland,

to introduce themselves, and hopefully, start a dialogue about this story.

Thank you.

pw

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 10 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 08/04/2014 at 11:29
Published on Care Opinion at 11:36


picture of Eunice Goodwin

Dear PW,

Thanks for being in touch with us about your situation. I am aware the Medical Director has been in touch with you directly.

Kind regards

Eunice

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