"My experience of using the outpatients department"
About: East Surrey Hospital / Rheumatology East Surrey Hospital Rheumatology RH1 5RH
Posted by Anna123 (as ),
I was surprised to be weighed and have my height measured in the waiting area in front of everyone else waiting without even a privacy screen.
I encountered a receptionist, healthcare assistant, doctor and phlebotomist during my visit. All were friendly and kind but only the doctor introduced themselves. Is the "Hello, my name is..." campaign being implemented?
I was horrified to find there was a lack of privacy when I was called into the room for my blood test. Three of us patients sitting watching each other having our blood taken! Not even a privacy screen or curtain!