"I have worked at Guys for over 45 years and think that they could learn from the way your staff worked"

About: East Surrey Hospital / Accident and emergency

(as the patient),

I fell yesterday while walking for charity and visited A & E. I was so impressed with the treatment I received, everyone was so kind and helpful and efficient in what they did.

I have worked at Guys for over 45 years and think that they could learn from the way your staff worked. Thank you very much for your kindness.

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Responses

Response from Eloise Clarke, Communications Manager, Surrey and Sussex Healthcare NHS Trust

Dear 'Marsden walker'

Thank you for taking the time to write to us via Patient Opinion. I hope your accident hasn't knocked you off your feet for too long and you feel better soon. I am pleased to see you work in the NHS and you might be interested to know Guys and St Thomas's are building a new specialist respiratory unit on our East Surrey Hospital site and we look forward to working closely with them. I hope your fundraising can get back on track soon and I am pleased we impressed you.

Thanks

Eloise Clarke

Head of Communications.

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