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"My first visit to the J.R as a patient"

About: John Radcliffe Hospital

I came in as a day patient and stopped overnight. I had a small operation on my tear ducts. I must commend the anaethetist with The best send off" I.ve ever had. As a patient the most apprehension I had was the anaethetic In the County I've just moved from the hospitals tend to administer it straight into the back of the hand, but this was from a drip it was a very pleasant way "to go" very calming I got to the double gin and tonic stage and just drifted off.. Excellent. There is a small criticism I have, on the day of discharge I was seen by the Surgeon who signed me off at 8:40 a.m. but had to wait another 5 hours for medication. Is it not possible when a patient goes into the Theatre for the op.( if it is a routine one) the medicines could be ordered at that time. They would then be ready on discharge thus freeing up a bed. Overall 10 out of 10 for my stay

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Responses

Response from John Radcliffe Hospital 10 years ago
John Radcliffe Hospital
Submitted on 18/03/2014 at 13:31
Published on nhs.uk on 19/03/2014 at 03:00


Thank you for taking the time to let us know about your recent experience at the John Radcliffe. We are very pleased to hear the positive comments about the anaesthetist. I am very sorry that your discharge experience did not meet the standard you could expect and I would like to assure you that the Trust has a number of on-going projects to help improve this aspect of the discharge process. We would be very happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Rebecca Harris on 01865 223255 or at rebecca.harris@ouh.nhs.uk who will be happy to help.

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