" I left my appointment reassured"

About: Tameside General Hospital / Cardiology

(as the patient),

I had a 9. 00 appointment at Dr. Puri's cardiology clinic, Tameside Hospital. I booked in at reception at 8. 45. I was greeted by a nurse before 9 (apologising that kept waiting ). When I met Dr. Puri he shook my hand & listened to my concerns & acted on them. I was very impressed that I had 2 investigations & returned to see him within an hour. The member of staff who performed my echo was friendly & put me at my ease. The member of staff who carried out my respiratory investigations again was friendly, put me at my ease & explained everything she was doing with me really well. The pharmacist explained my new medication. I left my appointment reassured that Dr. Puri & his team were caring for me & that I would be followed up in 8 weeks time.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

Thank you for taking the time to post your positive experience at our Cardiology Clinic. I will ensure your comments are passed onto Dr Puri and his team.

Sarah Williams

Matron Urgent Care & Cardiology

Telephone 0161 922 6000

Bleep 2002

Kind regards

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing

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Update posted by Kenton (the patient)

Thankyou for passing on to Dr.Puri & team.

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