"Excellent treatment at Castle Hill hospital"

About: Castle Hill Hospital / Trauma and orthopaedics

(as the patient),

I am very pleased with the excellent treatment and care I received at the Castle Hill hospital. I had knee replacement surgery in April of this year.

All staff (nurses and doctors) were great. The specialist and team visited me on the ward twice after the operation to say how the operation went and to explain things to me. I was told that I would have a follow-up appointment in 6 weeks. I received an appointment and went to see the specialist again. He was very kind and I have had excellent care.

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Responses

Response from Engagement Section Assistant, NHS Hull

Dear Eastern 316 Thank you very much for the positive feedback on your experiences of your knee surgery at Castle Hill Hospital earlier this year. It is always pleasing to receive the kind comments of the patients who use local services and please be assured that we have passed these on to Hull and East Yorkshire Hospitals NHS Trust, whose staff will be the ones who have provided your care. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this further please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email. Thank you once again for taking the time to provide us with your views on our services.
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