"It seems this hospital has been ..."

What I liked

It seems this hospital has been taking some severe flack recently but I can only speak from my own experience.I was on ward 2 after delivering my daughter by emergency c-section and I cannot fault any of the staff that I came into contact with. Their professionalism was beyond reproach, they helped me make informed decisions about my care by providing balanced advice and support. Their kindness and helpfulness surpassed my expectations and their patience immense.Everywhere was clean and tidy. I delivered my son at the same hospital 18 months earlier and I had the same experience. And 4 years earlier was on a medical ward and I can only say, again, my experience was very positive.I cannot recommened them or thank them enough. It is such a shame that some do not share my experience....I know the lady next to me was unhappy because her husband could not stay over and because after ringing her buzzer 12 times in 50minutes ( I know -I counted. it was a time when my baby was sleeping - a rare thing (!) ) wanting support or advice about a wide range of issues from :- my baby is making a funny noise ( baby was snoring!), to wanting a midwife to show her how to change a nappy to wanting somone to pass her a tissue ( more than capable of mobilising as had seen her! to everything in between. Am not doubting some people must have a negative experience but I also think there are some people who think going to hospital is like going to a five star hotel with all the trimmings and that staff should be there on a one to one basis and/or constantly at their beck and call and that they have nothing better to do. My only complaint is outlined below.

What could be improved

A point my husband made was regarding baby changing facilities on or close to ward 2. Big brother to our new baby girl was only 18 months and needing such facilities but my hubby had to walk half way across the hospital to find some. Am sure there must be others who visit and who are elder siblings or friends who need a quick nappy change and having facilities at hand would be very welcome.

Even, just a drop down changing table in BOTH male and female loos would help.( so many places just have one in the ladies.... a little discriminatory for hands on dads to say the least!)