"I accompanied my Mother to the ..."
About: Fairfield General Hospital Fairfield General Hospital Bury BL9 7TD
What I liked
I accompanied my Mother to the Emergency Department in the early hours of Friday 7 November 2008. She suffers from dementia and is in residential care so I was woken up in order to accompany her. The Department was extremely busy for the middle of the night and so there was quite a wait for treatment. I would just like to extend my thanks to the Doctor who attended my Mother. His manner was both professional and friendly, which isn't easy to achieve in such difficult circumstances and I felt he made me as a relative feel at ease.
What could be improved
More staff on night duty