"My husband stayed at Russells ..."

About: Russells Hall Hospital

(as a relative),

What I liked

My husband stayed at Russells Hall Hospital, for a number of months following a traffic accident. He was extremley poorly and was taken to ITU, I was at all times updated on his condition and the doctors and nurses made time to explain things I didn't understand. I found myself in an alien scenario and the people who work in the hospital, made me feel at ease with the situation I found myself in, they didn't just look after my husband but me aswell, and I wasn't even a patient. I was at the hospital at all hours of the day and night, and I can honestly say that I didn't see any part of the hospital that was dirty. We have since used the hospital many times, due to out-patient appointments etc. and found that the service we received was outstanding. My husband and myself owe alot to the people who work at Russells Hall Hospital, and we shall never forget each and everyone who helped us through a particular dark patch in our lives.

Many Thanks

Story from NHS Choices

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Response from Russells Hall Hospital

We are acknowledging receipt of all feedback dating back to 2008, which was before the Trust began responding to all patient comments posted on the NHS Choices website.

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