"Avoid the labour ward at all costs"

About: Good Hope Hospital

The hospital has a bad reputation around the area and my experience taught that unfortunately it is well deserved. The midwife involved in my care was very unsupportive. She was in attentive to my care and I was left on my own with my partner for long periods of time. I had a normal pregnancy and normal labour with no complications until I entered the hospital. The midwife kept shouting at me to stay on the bed and not move and had me on continuous monitoring. I had an emergency c-section in the end and there was no consultant cover. The junior doctors were not competent enough and they have botched up the surgery. Horrible experience at the labour ward.

Story from NHS Choices

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

. Dear Anonymous

Thanks you for taking the time and trouble to write to Patient Opinion website. I was most sadden to read your email regarding your experience and care at Good Hope Hospital.

Could I please ask that you contact me on 0121 424 0808 or email me at iona.belgrove@heartofengland.nhs.uk as we like to investigate your complaint formally

Kind Regards

Iona

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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