"I have to say, I feel the standard ..."

What I liked

I have to say, I feel the standard of care received was exceptional. After an endoscopy with which the nurses and SpR were considerate, organised and caring I unfortunatley took a bad turn whilst leaving the hospital. Doctors and nurses nearby were very helpful from what I am told and A&E staff where fantastic. Efficient and understanding despite the heavy volume of work that day.

What could be improved

My appointment wasn't, however, on time. Half an hour late.