"Pre Surgery, surgery and after care"

This is the second procedure i have had in 6 months. Surgery can be extremely scary and worrying. I arrived there this morning worried maybe a bit scared. I was totaly put at ease by the staff on Ruxley ward. I was treated in a manner that i would expect to recieve. The meeting with the anethnatist and surgeon, everything was explained to me in a clear and concise and understandable way and i was totaly relaxed during the procedures carried out by the anethnatist and her staff. After the procedure i was in the Abery Hill ward. Again i found nothing to fault the staff, very professional, caring and i felt really looked after and i would like to take the opportunity to thank everyone at Queen Marys for my care which turned my fears and worries into a totally relaxed procedure. If Queen Marys hospital has had previous bad publicity. Then the staff there have over turned any previous concerns totally around Thank you Ian Stuart

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Woodlands

Dear Mr Stuart Thank you for this glowing review about Queen Mary's Hospital which is very much appreciated. We do hope that you are recovering well and have notified the staff of your kind words. With best wishes The Communication Team Dartford and Gravesham NHS Trust

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story