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An extremely positive experience in the cardiac...

Story from nhs.uk

"An extremely positive experience in the cardiac..."

About: Kettering General Hospital

Yesterday, 12th March my 86 year old mother underwent a rotablation procedure in the Cardiac Centre. Throughout her 10 hour stay she received consistently excellent care from all concerned. The two named nurses gave her confidence and explained carefully what would happen next. As she is blind this was particularly important to her. In fact the staff's sensitivity to her visual impairment was superb. We are most grateful to the team

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Responses

Response from Kettering General Hospital 10 years ago
Kettering General Hospital

Submitted on 01/04/2014 at 11:20
Published on nhs.uk on 02/04/2014 at 04:00

Thank you for your comments and feedback, it is great to hear your mother had such a good experience with us at the Cardiac Centre. I will share your kind words with the staff who looked after your mother during her stay, as I am sure they would love to hear your feedback. Once again, thank you for your comments and I wish your mother well in her recovery. Maxine White Service Manager – Cardiology & Respiratory Medicine

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