"Poor, facilities, communication and staff attitude"
About: Hull Royal Infirmary Hull Royal Infirmary Hull HU3 2JZ
Posted by Kate Latus
My fathers room was in an appalling condition, no light bulbs, no sink plug, broken cupboard door no hanger, tiny toilet just adjacent to another patients room ie little privacy. The windows were painted shut, there was no ventilation, mould was visible on the window frame. Attitudes of two doctors was poor. ( brisk manner, disinterested) One was unaware that my father had been admitted for his first insertion of a CAPD catheter and asked if he had been dialising. Another was unhelpful when asked for information and seemed to tell my father off for being impatient. My father did not know a delay of being discharged was to wait for his blood results. A nurse put a clinical tray on top of a bin and used a cotton wool ball that had fallen on the floor to remove my fahters venflon. She was unaware of any problem. A nurse woke my father up at 11:30 to ask him questions about his medication. Noise in the corridor kept my father awake for the rest of the night. He could not keep teh door shut because there was no ventilation ie couldnt open the windows. A student nurse, aneasthetist and other nurse were polite and helpful