"Paramedic visit to our home"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Charlie and Pete arrived as I had been experiencing pain in both upper arms. I had a triple bypass, have high BP and recently have had a medication change due to a bout of gout.

They were both very attentive and carried out a thorough examination to include an ECG. A copy of the ECG and assessment notes were left with my wife and myself to give to our GP.

The service we received was excellent and professional and we were reassured that should we need to call them again to do so.

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Ipon

Thank you for taking the time to share your experience. I hope you are feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to be able to pass your kind comments onto Charlie and Pete for you. To do this I will need to know the date and address that the ambulance attended. Could you please contact me, at your convenience, on 01392 453831 or email laura.martin@swast.nhs.uk?

Kind regards

Laura

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