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There was a very good doctor who ...

Story from nhs.uk

"There was a very good doctor who ..."

About: Huddersfield Royal Infirmary

(as the patient),

What I liked

There was a very good doctor who tried to help me but was taken away to another patient

What could be improved

The doctors and nurses did not seem to like each other, there was very little team work

Anything else?

I think that both the doctors and nurses should be made aware that just because someone is laying on a back-board, they are still human and have rights to toilet facilities without being told that they are "Too heavy to be lifted as we are short-staffed". I was so humiliated.

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Responses

Response from Huddersfield Royal Infirmary 15 years ago
Huddersfield Royal Infirmary

Submitted on 17/11/2008 at 16:35
Published on nhs.uk on 19/11/2008 at 04:03

Dear Siracusa,

We are sorry to hear of your concerns about the care you received. If you think it would be helpful please could you contact our Patient Advice and Liaison Service (PALS) on 01484 342128 to discuss your concerns so that we can look into them for you. Alternatively you can e-mail pals@cht.nhs.uk

Many thanks

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