"a very supportive nurse"

About: Locala Community Partnerships CIC / School nursing Kirklees

(as the patient),

I have never needed to speak with anyone before and I felt a little scared at coming to see someone I have never met before. The care I got was amazing and very supportive.

I lost my dad suddenly before Christmas and I have found it hard to cope. I spoke with a teacher at school and they said I needed to speak with the school nurse and this is when I met Bev. I have seen Bev on a number of visits and some of these have been at home. She has always spoke with me in a calm and reassuring way. I am finding it hard has my Mum wants to move and I don't. However Bev has explained to me how to see things from my Mum's views and this is helping. I know I have to think about others in the family as well as myself.

Today I saw Bev and she asked how I was doing and if things were getting any better. I have told her I am getting more and more upset. She has suggested to me that may be some for counselling could come and have a chat with me and help. But she has said this will not stop me having time with her which is what I want to keep on doing. I have said to Bev that she can get me some more help but I still need to have contact with her which she has agreed to do. She will come and see me again in couple of weeks. I have never had anyone to talk to who is so caring and always there to listen. She will just let me talk as much as I want and never ever talks over me. She is so lovely and kind. I really like my school nurse. A great big thank to her.

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Response from Karen Johnson, Customer Engagement Manager, Integrated Childrens, Locala Community Partnerships

I would like to thank you very much on behalf of the school nursing service for taking the time to praise Bev. I am really pleased that you have found comfort and help in your time spent with her, I am really sorry for your loss and hope that you are able to find more comfort soon and that things improve for you and your Mum.

There are no words that can take away your loss but I hope having support will help you further in the future.

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