"Hospital feedback"

I come to ae department yesterday. the service is poor. because I don't come as fun, I come as sick but the treatment I received is very bad. I don't understand why hospital a their and to pass a ball to go to my gp to write a letter fo scan. there was no point to come to the hospital to west my time. why don't you or you're dr to go to check for scan than to kick me to my gp? I know I can go to my gp but I come because of pain how I fill. So that the way hospital treatment the do so anything will happen you will be responsible for that