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Useless website

Story from nhs.uk

"Useless website"

About: Worthing Hospital

I wanted to know who the orthopedic consultants are who specialise in shoulder trauma. Clicking on Orthepedic gies you an option for various limbs. I clicked on Shoulder. It takes me to a page which says that the service is provided by the Orthopedic Department! No further information other than that the average wait time was 14 weeks. So much more they could write. In order to send this review I had to say that I had attaneded the hospital. I haven't yet so made up a date. Whay make this a requirement?

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Responses

Response from Worthing Hospital 10 years ago
Worthing Hospital

Submitted on 03/04/2014 at 16:55
Published on nhs.uk on 04/04/2014 at 04:00

Thank you for taking the time to leave this comment. We are very sorry to hear of your frustrations with using the website. Our teams are currently working to improve the system and your feedback will be shared to ensure that they hear the practical difficulties that people are facing with the service. The NHS Choices website is anonymous, and your details are not shared directly with the Trust. We would be very happy to talk with you further about your concerns. If you would like to do so we would encourage you to contact the Trust directly. You can do this by visiting our website www.westernsussexhospitals.nhs.uk/contacts/pals/, calling our PALS department on 01903 285032 or emailing us at PALSWorthing@wsht.nhs.uk

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