"My father's recent stay in Layer Marney Ward"

About: Colchester General Hospital / Respiratory medicine

(as a relative),

I would like to thank all the staff who worked tirelessly to make my father better in order that he could return home. He was very ill with pneumonia on arrival at the hospital, but the wonderful work of the doctors and nursing staff on the ward has meant he was able to go home and start to build up his strength and enjoy life again.

Also, whilst my father was a patient, the ward staff were so kind to us all and in particular to my mother, who is elderly with a sight impediment. They couldn't do enough to help and the kindness they showed us was beyond the call of duty.

We would like to thank all the staff and commend them for the wonderful caring work they are doing.

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Responses

Response from Paul Searle, Head of Communications, Colchester Hospital University NHS Foundation Trust

picture of Paul Searle

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers.

We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category.

You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com

Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY

You’ll get our Mainstream magazine four times a year for free!

And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages.

Many thanks

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. Could you email me, using the reference “Comment +ve on RDEE4-Colchester General Hospital at 02/09/2014 10:59:10”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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