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Incomparable

Posted By Jemma

"Incomparable "

About: Royal Bolton Hospital / Gastroenterology

(as the patient),

I have had this procedure done before at other hospitals but none compared to this wonderful mobile endoscopy unit. The staff are amazing, made me feel totally relaxed.

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Responses

Response from Heather Edwards, Head of Communications, Bolton NHS Foundation Trust 10 years ago
Heather Edwards
Head of Communications,
Bolton NHS Foundation Trust

Submitted on 10/03/2014 at 15:45
Published on Care Opinion at 16:01

People are often apprehensive before this procedure so it is good to know the staff were able to help you feel relaxed about it. This will also reassure other patients. Thank you for letting us know.

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Update posted by Jemma (the patient)

Great to know that comments are actually taken on board and I hope the relevant staff are aware that their work is appreciated.

Response from Heather Edwards, Head of Communications, Bolton NHS Foundation Trust 10 years ago
Heather Edwards
Head of Communications,
Bolton NHS Foundation Trust

Submitted on 10/03/2014 at 16:12
Published on Care Opinion at 17:03

Thanks Jemma, When someone posts a comment on this website -- good or bad -- we not only post a response as soon as we can (staff availability permitting) but also always let the relevant department and staff know. This is how we learn what is good for patients and what isn't. Best wishes.

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Response from Royal Bolton Hospital 9 years ago
Royal Bolton Hospital

Submitted on 02/09/2014 at 17:48
Published on nhs.uk on 03/09/2014 at 04:00

Staff really appreciate positive feedback from patients so thank you for taking the time to let us know you received good care. I will pass it on to staff in the department.

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