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Day surgery

Story from nhs.uk

"Day surgery"

About: Royal Bournemouth General Hospital

It was my first time as an in patient, and I was a little uneasy, though I had been given a good deal or reassurance beforehand. From talking to reception, to leaving after two and a half days, everything that happened was as it had been described to me. The attention from everyone involved with my care was helpful and kind. All the staff were friendly and happy and could not have been more patient.. I am most grateful to all of them.

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Responses

Response from Royal Bournemouth General Hospital 10 years ago
Royal Bournemouth General Hospital

Submitted on 10/03/2014 at 09:34
Published on nhs.uk on 11/03/2014 at 03:00

Dear Anonymous Thank you for taking the time to share your feedback with us. I am pleased to hear that your first visit as an inpatient was such a success and that our staff took the time to explain the process to you and put you at ease. Thank you also for noting the kind and friendly nature of our staff, I will pass your comments on to the department and I wish you a full and speedy recover. Regards Sue Mellor Head of Patient Engagement

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