I visited Altrincham minor injuries department on the 5th of March at 18.25 to be informed by the receptionist she could not book in my son when I asked why she told me there was to many people waiting to be seen , I looked round the waiting room to see three people I pointed out to the receptionist that it was 18.25 and there opening times state they are open until 20.00 .I was shocked and disgusted the receptionist called for the nurse to clarify this she told me the same and refused to see my child when i asked why I was told they had a busy day and had things to do ! .Feeling dusgusted with the service I received I took my son to Trafford General ,they were so professional and caring to my son and they were also shocked when I informed them what had happened at Altrincham bearing in mind they close at 20.00 also we arrived at 19.10 and were a lot more than three people waiting .In the end my son received great care shame on you Altrincham !
"Turned away refused treatment!"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
Posted via nhs.uk
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