"Visit to A&E With Son"

About: Southend Hospital

Early evening on Friday 28th February I visited, with my wife, and 20 month old son Toby - who had cut his forehead open. We were on our way home 2.5 hours later. I would like you to pass my thanks on to the A&E department, at Southend, in particular the nurse who assessed Toby, and the Consultant who treated him. Both were really well presented, really friendly and reassuring.

Story from NHS Choices

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Response from Southend University Hospital NHS Foundation Trust

Many thanks for your comments. I am pleased that you are happy with the treatment that was provided and I would like to wish your son well. I will make sure your comments are fed back to the staff in the A&E department who I know will be pleased to learn of your positive experience.

Steve McEwen

Patient Experience Lead

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