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"My treatment in Accident and Emergency in February..."

About: Moorfields Eye Hospital (City Road Campus)

The Doctor seemed surprised when he called my name and I stood up. I am mixed race with an english name and I think he thought I would either have a more foreign sounding name because I was not white or with such an english sounding name would be white. He diagnosed me with blearitus and wrote eye hygiene as being one of the contributing factors. I told him I have bi-lateral sacriilitus and one of the symtoms of this condition is that my eyes can become inflamed - nothing to do with hygiene. I am an extremely clean individual and have been bullied on occasion for having too "high a standard" and for being "too clean" - so his diagnose hurt. I told him of my other condition but he still wrote down blearitus and eye hygiene -as if I didn't remove my eye make up properly. I do and my condition is due to one of the side effects of the bi-lateral sacriilitus - not from being dirty. I am a qualified Counsellor and grew up In Tunbridge Wells. I resented his assumption re: me due to assumed background and ethnicity. There were few patients present with English names and I tink he just lumped me in with the majority and assumed I was not from this Country and treated me accordingly.

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Responses

Response from Moorfields Eye Hospital (City Road Campus) 10 years ago
Moorfields Eye Hospital (City Road Campus)
Submitted on 07/03/2014 at 10:31
Published on nhs.uk on 08/03/2014 at 03:00


I'm sorry to hear that you felt that the doctor was making incorrect assumptions about you and will pass your comments on to the A&E team. It's always helpful to hear about patients' experiences, whether good or bad, as these can help us improve our services for others in future.

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