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Visit to emergency dept

Story from nhs.uk

"Visit to emergency dept"

About: Leicester Royal Infirmary

Had to visit ED with a relative who was diagnosed as having a stroke Although the dept was increasingly busy and room was at a premium so privacy became difficult. The staff from medics to HCAs were great. Working under incredible pressure they kept us informed were caring and compassionate including X-ray staff / ct scan staff and portering staff a big thank you to all J Dodd

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 25/03/2014 at 11:59
Published on nhs.uk on 26/03/2014 at 03:00

Hi J Dodd Thank you for taking the time to leave your very kind feedback. Like most hospitals, we are often very busy in ED, however we always aim to make sure all of our patients feel valued. So it’s really nice to see that this was the case for you and your relative. We really appreciate your gratitude, which we have passed on to the staff involved. They will appreciate this very much. Kind regards and thanks, Communications Team Leicester’s Hospitals

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