"Mu Poor Mum"

About: Maidstone District General Hospital

My poor mum was taken to Maidstone Hospital as she was extremely short of breath. The consultant having completed his examination advised that my mother had a heart problem due to having too much "salt" in her diet. She was given some medication and deemed suitable to be discharged a few days later (the treatment and care whilst in the hospital being limited). My mother was then given an outpatient appointment for a scan two weeks later. Having arrived at the scan and upon leaving the hospital my mum's breathing became more and more labored to the point I had to find assistance and she again was admitted to the hospital where they decided to treat her for pneumonia with antibiotics. My mum died less than three weeks after she was first admitted, in actual fact she had advanced cancer! Even to the point where she lay dying they did not even have the decency to pull the curtain round her bed. I am glad I have now moved out of the area so should I become ill any time I don't have to step foot over that threshold! Absolutely appalling treatment. Suppose they couldn't be bothered because she was 78. We have complained about her treatment or lack of but the hospital have come back with no comprehensive answers. Surprise!

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Response from Maidstone District General Hospital

Thank you for taking the time to leave comments on your experience of Maidstone Hospital. We were saddened to learn of your mum's death and would like to take this opportunity to extend our deepest sympathies to you and your family for your loss. We note that you have registered a complaint with the Trust about the treatment your mum received and we would encourage you to contact the complaints team on 01622 226406 or email mtw-tr.complaints@nhs.net to discuss the progress of the investigation. Please be assured that we take all complaints extremely seriously and want to work with you to ensure that we thoroughly address your concerns. Kind regards, The PALS Team.

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