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"abysmal"

About: Doncaster Royal Infirmary

thy r a nightmare thy nearly killed me n my son. went in for a scan at 35 weeks told thm for the 500th time tht my waters had been leaking from 18 weeks thy finally listened when I had no amniotic fluid left and an infection thy snet me upstairs for a test thn sent me to the labour ward to b induced without discussing it with me a nurse just took me up. Thy tried induction 3 times a midwife screamed at me because I was crying cus noone would tell me what was happening thy gave me a section nipped an artery lost 5 pints of blood n needed a transfusion moved me to ward from high dependancy to m1 where thy changed blood transfusion bag bt didnt shut flow off n I and the floor and the bed ended up covered in blood the bed still had blood on it upon my discharge over a week later my prem baby had jaundice n thy ignored me when I said he was yellow til about day 5 when I saw a consultant. Thy held his foot so tight for blood tests it looked like thy had broken his ankle. At 3 weeks he gt septicaemia thy told me he wasnt allowed as much milk as he wanted n refused to bring me more when he was hungry cus he was bein sick even though myself, his dad and both sets of grandparents told thm milk allergies run in both families (which it turned out to b) his stomach swelled like a balloon. Thy bodged his lumbar puncture up so had to do it 3 times first time couldnt gt it in 2nd time thy adnt done it properly so results were useless. Thy tried 10 times to resite a cannula even though I asked thm to give him a break cus there was blood all over n he was bein sick he was tht distressed thy tried to refuse me access to one of his lumbar punctures until I refused consent until thy let us in. Thy discharged him with a letter sayin he was recovering from septicaemia 3 days later he went grey took him to a and e and showed thm the letter thy ignored me begging thm for 5 hours to gt a nurse to check him when thy finally saw him he had to go straight to resus cus his sats were through floor n his heart rate was throuhh roof. Thy told us we might lose him n it turned out he had septicaemia again bt even worse. We gt transferred to sheffield childrens who were shocked at the treatment and refused to go bk. We eneded up in agaon on obs ward in a room with a broken window whoch was freezin as was middle of december n thy ignoeed my requests to change rooms n thts only worst things there were many other times tht the care we recieved was abysmal

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Responses

Response from Doncaster Royal Infirmary 10 years ago
Doncaster Royal Infirmary
Submitted on 10/03/2014 at 15:02
Published on nhs.uk on 11/03/2014 at 03:00


Dear Daisy I am concerned to hear about your experiences and would really like to explore these issues with you in more depth ,please be assured that we take your concerns seriously and welcome an opportunity to discuss them with you. Please contact Sharon Williams our patient experience lead on sharon.williams@dbh.nhs.uk or call on 01302 366666 ext.3977.

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