This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Treatment

Story from nhs.uk

"Treatment"

About: East Surrey Hospital

I was sent to your A & E dept. by my GP on Monday 24th February and then was taken to AMU from where I went (for a short time) to Tilgate ward. I would like to let you know I had the most excellent treatment from every member of staff, at every level, I encountered. If you can, please convey my thanks to everybody in these departments - their help was very gratefully appreciated.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 10 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 09/03/2014 at 07:04
Published on Care Opinion at 18:43

picture of Ian Mackenzie

Dear Anonymous,

Thank-you for taking the time to post such positive comments about our great teams in A&E, AMU and Tiilgate Ward. We're really proud of all our staff and its very good to see comments such as yours.

I will ensure that you comments are shared with everyone involved.

KInd regards

Ian

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust 10 years ago
Ben Mearns
Chief of Medicine,
Surrey and Sussex Healthcare NHS Trust

Doctor

Submitted on 10/03/2014 at 15:45
Published on Care Opinion at 16:01

picture of Ben Mearns

Dear Anonymous

Thanks very much for thinking of us and your comments will be fed back to the team. It is great that we were able to help and I hope that you are well.

Thanks again.

Dr Ben Mearns

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from East Surrey Hospital 10 years ago
East Surrey Hospital

Submitted on 26/03/2014 at 13:03
Published on nhs.uk on 27/03/2014 at 03:00

Dear Anonymous, Thank-you for taking the time to post such positive comments about our great teams in A&E, AMU and Tiilgate Ward. We're really proud of all our staff and its very good to see comments such as yours. I will ensure that you comments are shared with everyone involved. KInd regards Ian Mackenzie Director of Information and Facilities ---------------------------------------- Dear Anonymous Thanks very much for thinking of us and your comments will be fed back to the team. It is great that we were able to help and I hope that you are well. Thanks again. Dr Ben Mearns

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k