"It starts at the top!"

About: Cheltenham General Hospital

In the many dealings I have had with Cheltenham General I have found that the quality of care and the level of professionalism runs throughout the organisation from the top to the lowest levels.. My first attendance was at the age of 19 ( a broken arm ) and my latest at 76 ( for Dupuytren's Contracture surgery) In between these years I have attended many dozens of times for multiple reasons and have always found the level of care, the pleasantness, the attentiveness and the professionalism above reproach. This care has extended from the many outpatients departments to time spent on the wards. I will always be grateful to the wonderful staff who provide this town with the very best service possible. I would like to add that the constant 'thank you' letters in the Echo give a clear indication as to how Cheltenham feels about it's Hospital and it's Staff. I would also add that the forgoing opinion is shared by both my friends and relatives. Good luck and God bless you all.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Cheltenham General Hospital

Hello there, Many thanks for taking the time to share this feedback with us. It's great to hear that you have had such positive experiences of our staff and services over the years. We will certainly share your comments with our executive team so that they can share it with staff across the organisation. Thanks again and wishing you good health for the future, The team at Gloucestershire Hospitals NHS Foundation Trust

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story