"Confirming an appointment"
About: Scunthorpe General Hospital Scunthorpe General Hospital Scunthorpe DN15 7BH
Posted by Anonymous
My father has been asked to confirm his cataract appointment to the ENT department at Scunthorpe hospital However every time he rings he is put in a long queue and is kept waiting until he just gives up. Could you not provide an e-mail service to confirm/cancel/rearrange an appointment. There must be a more efficicent way to deal with the above type of calls.