"Visit to A&E"

About: Stepping Hill Hospital

I visited the A&E with a fractured foot at 11:30 pm. The staff were very accommodating and gave me all the information I needed for my visit. I saw a triage nurse within 15 minutes and got taken straight to x-ray. After that it was only another 30 minute wait to see a doctor. The doctor was lovely and made me feel comfortable, it was very relaxed and he explained everything to me fully and answered all the questions I had. This was one of the best visits to and A&E facility I have had and will definitely recommend it to my friends and family and tell them of how wonderful my experience was.

Story from NHS Choices

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust

Thank you for sharing your story and I have fed back your comments to the ED team. I also wish you a speedy recovery.

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Response from Stepping Hill Hospital

Thank you for your positive feedback which I will share with the A&E Department. Mr Kieren Done Complaints and Customer Services Team Manager

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