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Care Opinion

Visit to A&E

Story from nhs.uk

"Visit to A&E"

About: Stepping Hill Hospital

I visited the A&E with a fractured foot at 11:30 pm. The staff were very accommodating and gave me all the information I needed for my visit. I saw a triage nurse within 15 minutes and got taken straight to x-ray. After that it was only another 30 minute wait to see a doctor. The doctor was lovely and made me feel comfortable, it was very relaxed and he explained everything to me fully and answered all the questions I had. This was one of the best visits to and A&E facility I have had and will definitely recommend it to my friends and family and tell them of how wonderful my experience was.

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust

Submitted on 06/03/2014 at 11:01
Published on Care Opinion at 12:05

Thank you for sharing your story and I have fed back your comments to the ED team. I also wish you a speedy recovery.

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Response from Stepping Hill Hospital 9 years ago
Stepping Hill Hospital

Submitted on 20/05/2014 at 14:51
Published on nhs.uk on 21/05/2014 at 04:00

Thank you for your positive feedback which I will share with the A&E Department. Mr Kieren Done Complaints and Customer Services Team Manager

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