"Excellent care received in ward B2"

About: Poole General Hospital

After suffering from many gynaecology problems for over a year, i was finally admitted on 24 February for my operation. Before the operation everything was explained to me and on the day of admission i was seen by 2 anaesthetists who both put my mind at rest & explained what would happen. This was my first operation & general anaesthetic but i knew i was in good hands. My consultant worked his magic and the operation was a success and the following morning he came to see me. After the operation i was placed on ward B2 and the day staff there were fantastic. I was well looked after especially by the staff nurse and her young student nurse. I had my obs done every 30 mins to start with which then was extended to hourly and then every 2 hours. The next day i had my catheter out and got out of bed to wash etc when i had a funny turn and my blood pressure dropped and i was vomiting and very dizzy. The student nurse and the staff nurse stayed with me until i felt better and gave me medication to ease the nausea. Overall, the care was amazing and the food was good too and i have nothing but praise for the staff on this ward and just want to say thank you. I would have no problems recommending Poole to anyone.

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Responses

Response from Poole General Hospital

Thank you for taking the time to provide us with your positive feedback. We are very pleased to hear that you were reassured by our ward staff and medical teams. We are pleased to receive your recommendation for our gynae. services and will ensure that this feedback is passed to the relevant wards and departments. Kind regards Maria Bennett, Patient Experience Facilitator

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