I have been visiting the Eye Clinic for the past few years. The reception staff are brilliant. Always helpful, cheerful and pleasant. The nurses doing the eye checks are quick and efficient. The doctors thorough and take the time to explain what is happening and the different options open to me. I have a few suggestions for improvement which are to do with the facilities: 1) it can be incredibly busy in the clinic with lots of movement as people go from sight test to clinic room etc, a bit disorientating for those with poor sight. Maybe more space with the rooms laid out in a more ergonomic fashion for patient flow 2) f your sight is not so good, and your hearing going at the same time, it may not be easy to know when it is your turn! Perhaps a TV screen with the name of the patient on at the same time as announcing? 3) the out-patient department definitely looks in need of a facelift as it doesnt seem to have been touched since the 70's compared to some really nice areas elsewhere. But the staff are what make it lovely.
"Eye department"
About: North Devon District Hospital North Devon District Hospital Barnstaple EX31 4JB
Posted via nhs.uk
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See more responses from Jayne Kruszewski
See more responses from Jayne Kruszewski