"exemplary care"

About: Epsom Hospital

I was unfortunate to need urgent medical attention and was taken by ambulance to Epsom General and admitted into resus. The doctor and his team and the nursing staff on Resus were fantastic the treatment I received was exceptional from all the staff. I was then admitted to the Britton ward on the Langley Suite. Everybody from the man who supplied the cups of tea the food and a smile, to the physio's, housekeepers, nursing staff, and the Doctor and his team went that extra mile to make my stay and treatment a positive one, I couldn't have asked for better treatment. Thankyou very much you all make up a fantastic team. And for somebody thats only just moved from the North down to here and was feeling frightened and vulnerable, you managed to put me at ease.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Epsom Hospital

Thank you for your wonderful feedback and we do hope you are feeling better. A stay in hospital and especially emergency treatment can be daunting and frightening and so I was really pleased to read that our staff put you at ease. The staff who cared for you will be made aware of your kind comments. Joint Medical Director, Dr James Marsh

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story