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Also forgotten

Story from nhs.uk

"Also forgotten"

About: Royal Hallamshire Hospital

As a previous person mentioned, I too had an MRI scan at the beginning of Nov and was told results could take up to 3 weeks.This was 14 weeks ago After trying to ring both the outpatient dept and secretary where no one answers I decided to ring the patient service team. They took my details and told me they would ring me the following day. No prizes for guessing that this was 3weeks ago and I haven't heard from them either,

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Responses

Response from Royal Hallamshire Hospital 10 years ago
Royal Hallamshire Hospital

Submitted on 10/03/2014 at 15:06
Published on nhs.uk on 11/03/2014 at 03:00

Thank you for giving us your feedback on your tests at the Royal Hallamshire Hospital. I am sorry you have had such difficulties in getting the results back and that the Patient Services Team were not able to help you. I have forwarded your comments on to them so if you would like them to follow it up please do let them know on 0114 271 2400

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