"The man I spoke to was very clear when giving information"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Vastness863 (as ),
GP explained referral process well – took time to listen to concerns and made me feel like I was listened to.
TRAQS contacted me in approximately 4 weeks (good, as over festive season). They left messages as they were unable to contact me – this was clear and easy to understand.
The man I spoke to was very clear when giving information and took time to make sure I understood the information given. I was able to choose the hospital I wished to be seen at.
I was disappointed that there were no appointment dates to choose at this time, but was put on a waiting list. However appointment came through in a week.