"Disgrace to local care"

About: Lymington New Forest Hospital

Sunday 2nd March 2014 my very elderly mother in failing health (nearing her final days & in great pain) was referred to Lymington Hospital by out of hoursn GP & accepted. However they then called the Dr back on realising how sick she was & suffering from infection (caused by previous hospital admission). The Dr confirmed need for local admission. SCAS Arrived & due to duress from the over worked staff at Lymington my mother was transferred to SGH A& E where of course the staff are under worked "not" needless to say she is now going to suffer without dignity. I hope the staff at Lymington that made this decision sleep well & don't complain when this waste of space high tech building is closed. The Old Hospital despite its lack of modern amenities at least provided a dignified service. A very angry & disappointed son who has lived & worked in this community for over 50 years. PS I will contact the hospital in person after 09.00 on Monday when the important people start work !!! Sam B

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Responses

Response from Lymington New Forest Hospital

Dear Sam B, I am very sorry to learn about your mother's experience at Lymington Hospital and I hope that you have been able to speak to someone at the hospital. If not or you wish to discuss this further please contact Complaints and PALS on 02380 874065 who will arrange an investigation and reply to your concerns. I can understand your disappointment and thank you for taking the time to post your comments at this time. I hope that your mother is getting the care that she needs. Kind regards Jane Tibble

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