"Unable to contact my Mother in hospital"

About: Nevill Hall Hospital / General Medicine

(as a relative),

My mother was rushed rush into your hospital.

I live in Switzerland. I tried to phone my mother's mobile but as she is 88 she couldn't hear me. I phoned the hospital for news about my mother, I just spend 10 frustrating minutes listening to the phone ringing each time I tried to reach her.

I really think you could do better. I still have no news of my mother's condition.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julian Hayman, Internal Communications Manager, Communications, Aneurin Bevan Health Board

Hello Topsy1948,

I have just been alerted to your post on Patient Opinion. I am sorry to hear that you have not been able to find out about your mother's condition.

Please can you email me with your mother's name and patient number, and let me know which telephone number you are using at Nevill Hall Hospital. I will try and find out more information for you.

Regards,

  • {{helpful}} of {{total()}} people think this response is helpful