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maternity

Story from nhs.uk

"maternity"

About: Arrowe Park Hospital

I recently had my second child at aph totally differnt from the first i had a broken bed that was flat and high and very hard to get in and out of being sore i wasnt offered dina or tea, and just left i asked or pain relief several times and have waited 3 hours already i know staff ate busy but this experience has left me annoyed and very upset.

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Responses

Response from Arrowe Park Hospital 10 years ago
Arrowe Park Hospital

Submitted on 03/03/2014 at 10:24
Published on nhs.uk on 04/03/2014 at 03:00

We are very sorry to hear about your experience at Arrowe Park Hospital. Wirral University Teaching Hospital NHS Foundation Trust is committed to the provision of high quality care for all patients, however we realise that there may be times when we do not always get things right. We will share your comment with the Maternity Ward. However, if you would like for us to look into your concerns further, we will need personal details and more information about what happened. If you would like to discuss your concerns further, you can ring the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. PALS can discuss the best way that we can address your concerns.

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