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Everybody was really friendly ...

Story from nhs.uk

"Everybody was really friendly ..."

About: Royal Preston Hospital

(as the patient),

What I liked

Everybody was really friendly and kind on my recent stay on ward 3 The doctors and nurses made me feel really comfortable as i live in cumbria and did'nt have alot of visitors. The meals were very good too.

What could be improved

few more nurses, as they were very busy.

Anything else?

My surgeon and his Registrar were extremely good with me.The results of my operation are Fantastic, I would recommend to everybody as i have nothing but Praise for them. Not forgetting the staff in the dressings clinic who were fantastic I would give 10/10

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Responses

Response from Julie-Ann Bowden, Clinical Quality and Assurance Manager, NHS Central Lancashire 15 years ago
Julie-Ann Bowden
Clinical Quality and Assurance Manager,
NHS Central Lancashire

Submitted on 07/11/2008 at 19:26
Published on Care Opinion on 10/11/2008 at 00:00

Dear Janet

It sounds like you have had a really positive experience at Royal Preston Hospital. Thank you for taking the time to share your comments.

As the primary care organisation that provides funding for Royal Preston Hospital, it is reassuring that patients are receiving this kind of service.

Your comments will be passed through to the appropriate person at the hospital so that they can share your positive comments with those involved in your care. This will also make them aware of your comment about how busy the nurses were.

I hope that you have made a full recovery from your operation and that any future experience of care you receive from the NHS is equally as positive.

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